Frequently Asked Questions

Q: What is Pets OK™?

Q: How much does it cost?

A: Our best program for new customers is the one month subscription. For only $70 per month (plus tax) you'll receive an initial batch of over 50 recently listed pet friendly properties. Your first list will arrive within 24 hours of contacting a PETS OK™ representative. In addition, you'll receive updated lists each day, for the next 30 days, delivered to your email in box. Typically, our monthly subscribers will receive over 400 pet friendly listings, and find anew place, within the first month.

We also offer a one week introductory subscription for $35 per week (plus tax). This trial program includes the same initial list of 50 properties, but you'll only receive updates for the next 6 days. Typically, our weekly subscribers will receive over 100 pet friendly listings during the term of their subscription.

Either subscription can be extended at the rate of $50 per month by visiting our subscription renewal page.

Q: When do you update the rental lists?

A: Our lists are updated daily, seven days a week.  The first list is typically available by noon, local time, and you may receive several update emails throughout the day as new listings come in. If for some reason you don't receive a list by noon just send us an e-mail, or give your local PETS OK™ representative a call. Please note that some email systems may block mail from an unknown sender.  To avoid delays or lost mail, please check your "Junk Mail" folder and be sure to add PETS OK as a safe sender. 

Q: What if I don't receive my list?

A: If its been more than 24 hours since you signed up, or since you received your last list, and its after noon local time, please call or e-mail your local PETS OK™ office. Technical issues that prevent the delivery of our Rental List, to the address you've provided, are often beyond our control.  If we receive notice that our mail has bounced back, we'll be glad to resend any emails you missed, but no refunds are available. Please note that some email systems may block mail from an unknown sender.  To avoid delays or lost mail, please check your "Junk Mail" folder and be sure to add PETS OK as a safe sender. 

Q: Where do you get your listings?

A: PETS OK™ actively gathers its pet friendly listings from a variety of sources. Typical PETS OK™ listings come from: private owners, newspapers, internet web sites, MLS (Multiple Listing Service), Property managers, Real-estate agents, etc. We search every available resource, daily, and consolidate them for your convenience.

Q: What types of properties do you list?

A: The properties that we list range from single rooms to studios, apartments, duplexes, condominiums, townhomes, and single family houses. PETS OK™ has listings for unfurnished, partly furnished or furnished rentals, giving you a wide variety to choose from!! Check out the sample list by clicking here.  

A: PETS OK™ is constantly updating our database of pet friendly rental properties.  PETS OK™ has over 10,000 pet friendly property owners who list with PETS OK™ however rental properties with current vacancies will vary depending on market trends and conditions.   Typically, our subscribers will receive over 400 pet friendly listings each month.

Q: What if I don’t find a place during my subscription?

A: In the unlikely event that you don't find a place that suits you during the term of your initial subscription, PETS OK™ offers a reduced price subscription renewal of $50 for the next 30 consecutive days.

Q: What if I find a place on the first day or anytime before my subscription expires? Can I get a refund?

A: Congratulations. We’re glad the PETS OK™ service was able to help you find a home.  Please spread the word and tell your friends how helpful our lists were.  Unfortunately, we do not provide refunds for any unused portion of your subscription. For more information, the current subscription agreement is available via the LEGAL page on this site.

Q: What is the subscription agreement?

A: The subscription agreement outlines the entire agreement between you, the subscriber, and PETS OK™. By submitting payment to PETS OK™ you automatically indicate acceptance of the terms and conditions of the current Subscription Agreement. The current subscription agreement is available via the LEGAL page on this site.

Q: What if I have an Exotic (Non-Traditional) pet?

A: Many cities, and most landlords, have very strict rules banning exotic animals.  The PETS OK™ Rental Hot Sheet lists properties that allow traditional pets such as Dogs, Cats, Fish and gerbils.  Please realize that if you own an exotic your rental search may take longer, and you may not be able to live in the area you'd like to.  Subscribers are encouraged to disclose and discuss exotic pets with prospective landlords prior to signing a lease, and/or signing up for the Pets OK service.

Q: What if I have multiple pets?

A: Many cities, and most landlords, have very strict rules about multiple pets.  The PETS OK™ Rental Hot Sheet lists properties that typically allow one or two pets at most. Please realize that if you have multiple pets your rental search may take longer, and you may not be able to live in the area you'd like to.  Subscribers are encouraged to disclose and discuss the number and type of pets with prospective landlords prior to signing a lease, and /or for the Pets OK service.